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Sales...and Support:
A Team Committed to Success..
The Kole Imports
wholesale merchandise sales
department, with 85 years of combined experience, is on the front
lines every day, making sure every customer gets the service they
need. It sounds easy, but there's much more to it than you
might expect.
It all begins with personal relationships. More
than anything, Kole sales reps are "people" people. They have
to be. Knowing what the customer needs, advising them on
industry trends, fast-selling products and helping them avoid
problems doesn't happen by accident. Each Kole team member has
successfully completed a comprehensive training program and
continuously analyzes the wholesale general merchandise industry on
an ongoing basis. Each member of the Kole sales team also
reviews customer purchasing patterns and actively looks for items
that will compliment their product line. That's customer
service!
Kole
also enjoys the strength that comes from cultural diversity.
Being familiar with the buying habits and tastes of a wide range of
groups, the sales team is well positioned to both anticipate and
react to changes in the market - valuable information that helps the
customer make the right buying decisions.
As a
company, Kole Imports takes great pride in our extensive product
line and our ability to warehouse large volumes of wholesale merchandise, a
fact that enables us to maintain a fill rate in excess of 95%.
We are
dedicated to the true meaning of customer service: exceeding your
expectations every day.
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